Privacy and data protection policy

« Any processing of personal data should be lawful and fair. The principle of transparency requires that any information and communication relating to the processing of personal data should be easily accessible, easily understandable, and formulated in clear and simple terms. ». Article 6 of the GDPR

Implemented since 25 May 2018, the General Data Protection Regulation (GDPR) sets out a number of rules to protect sensitive personal data when collected by a public or private body or by a self-employed professional. The protection of your data is not equivalent to professional secrecy. Indeed, on request, the tax or judicial authorities can also access personal data

What data is involved?

  • Any element allowing the identification of the customer in a direct or indirect way is concerned by this device: name, first name, date of birth, address, telephone number, e-mail address, etc.
  • Session notes, interviews, documents transmitted by the client and constituting the whole of his file.

As a guarantor of your data protection, I undertake to ensure the storage of paper transcripts in a secure cabinet and the storage of electronic data in a dedicated computer without an Internet connection. Specifically, I undertake to ensure that no personal information is stored on US clouds such as Google Drive, Apple iCloud or Microsoft OneDrive. Personal data collected during interviews is kept for a period of 5 years from the last consultation.
All data collected during the process of establishing a relationship and then providing support are for this sole use in compliance with the code of ethics of the profession (SNPPsy) and the Strasbourg charter.

You have the right:

  • to request information about the processing of your personal data;
  • to obtain access to personal data held about you;
  • to request that incorrect, inaccurate or incomplete personal data be corrected;
  • to request the deletion of personal data when they are no longer necessary or if their processing is unlawful;
  • to object to the processing of your personal data for canvassing purposes or for reasons related to your particular situation;
  • to request the restriction of the processing of your personal data in specific cases;
  • to retrieve your personal data, in a used and machine-readable format, for personal use or for transfer to another organisation;
  • to request that decisions based on automated processing which concern you or significantly affect you and which are based on your personal data be taken by natural persons and not only by computers. In this case, you also have the right to express your opinion and to challenge such decisions;
  • In the event of material or moral damage linked to the violation of the RGPD, you have a right of appeal. You can lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL)

Person responsible for the protection of personal data

Rachel Balsan
373, route d’Uzès – 30560 Saint Hilaire de Brethmas
07 49 72 72 80
rachelbalsan@gmail.com